Shipping policy

Shipping Policy

Last updated: 18 October 2024

At Dar Al Hayat Bookshop L.L.C, we aim to deliver your orders as quickly and efficiently as possible within the United Arab Emirates and internationally.

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### 1. Delivery Time (Within UAE)

Orders within the UAE are typically delivered within 1 to 5 business days after order confirmation, depending on the delivery location.

Delivery times may vary during peak seasons or due to courier delays.

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### 2. Shipping Fees (Within UAE)

A standard shipping fee of AED 30 applies to all local orders.

This fee reflects current logistics and fuel surcharge increases across delivery companies in the UAE.

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### 3. Order Processing

- Orders are processed after payment confirmation
- Customers will receive a notification once the order has been shipped
- Please ensure all delivery details are correct to avoid delays

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### 4. International Shipping

We also provide delivery outside the United Arab Emirates.

- Shipping is calculated based on weight
- The standard rate is AED 500 per kilogram
- Final shipping cost will be confirmed before shipment
- Delivery times vary depending on destination country and customs procedures

Please note that any customs duties, taxes, or import fees are the responsibility of the customer.

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### 5. Delivery Responsibility

Once the order is handed over to the courier, delivery becomes the responsibility of the shipping company.
We are not liable for delays caused by third-party logistics providers.

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### 6. Contact Us

For any questions regarding shipping or delivery, please contact us:

📧 Info@daralhayat.ae
📱 WhatsApp: 056 666 7704
☎️ Phone: (06) 572 3736
📍 Sharjah, United Arab Emirates